Refund And Return Policy
At Chickish, we take pride in the quality of our frozen food products and strive to deliver the best customer experience. However, we understand that there may be times when you need to return a product or request a refund. This policy outlines the conditions under which returns and refunds are processed.
1. Return Eligibility
Products must be returned within 1 days of delivery.
Items must be in their original packaging, unopened, and in the same condition as received.
Perishable goods such as food items are not eligible for return unless there is a quality issue.
2. Refund Eligibility
Refunds are only issued for products that are defective or damaged upon delivery.
If the wrong product is delivered, we will provide the correct product or issue a refund.
3. Return Process
To initiate a return, please contact us at 0345-8433386 or info@chickish.pk with your order number and reason for return.
We will provide instructions on how to proceed with the return.
4. Refund Process
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 working days.
5. Delivery Charges
Original delivery charges are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Contact Information For any questions regarding our refund and return policy, please contact us at:
Phone: 0345-8433386
Email: info@chickish.pk
Address: Phir Ghazi Road, Near Shama Road, Lahore, Punjab 54000